Shipping Policy
Shipping Policy
Effective Date: April 1, 2026
Thank you for shopping at One More Cup of Tea. We are committed to getting your order to you as quickly and safely as possible.
Processing Time
All orders are processed within **1-3 business days** after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times
Canada
| Order Value | Shipping Rate | Estimated Delivery |
|————-|————–|——————-|
| Under CAD $75 | CAD $9.99 (Standard) | 5-10 business days |
| CAD $75 and over | **FREE** | 5-10 business days |
| Express Shipping | CAD $15.99 | 2-4 business days |
We ship via **Canada Post**, **FedEx**, and **UPS** depending on your location and order size.
United States
At this time, we do not ship to the United States. We hope to offer US shipping in the future — sign up for our newsletter to be notified!
International
We currently only ship within Canada. Please check back for updates on international shipping availability.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. You can track your order via the carrier’s website or through our **Aftership** tracking page at onemorecupoftea.com/pages/track-your-order.
Shipping Delays
While we do our best to ensure timely delivery, please note that shipping times may be affected by:
– High volume periods (holidays, sales events)
– Weather conditions
– Carrier delays
– Remote delivery locations
One More Cup of Tea is not responsible for shipping delays caused by the carrier or circumstances beyond our control.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within **7 days** of the expected delivery date at info@onemorecupoftea.com. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. One More Cup of Teais not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at info@onemorecupoftea.com and we will do our best to update it before shipment.
Contact Us
For shipping inquiries:
– Email: info@onemorecupoftea.com
– Website: onemorecupoftea.com